Terms & Conditions
Our privacy policy dated 25th May 2018 In accordance with EU General Data Protection Regulation (GDPR).
This is the privacy notice of Bus 2. In this document, "we", "our", or "us" refer to Bus 2
We are registered autonomo number CIF Y6069243V registered in Javea Spain.
Our registered office is Av Mediterraneo, 52 -1 03730 Javea Alicante Spain
Introduction
1.
This
is
a
notice
to
inform
you
of
our
policy
about
all
information
that
we
record
about
you.
It
sets
out
the
conditions
under
which
we
may
process
any
information
that
we
collect
from
you,
or
that
you
provide
to
us.
It
covers
information
that
could
identify
you
(“personal
information”)
and
information
that
could
not.
In
the
context
of
the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
2.
We
regret
that
if
there
are
one
or
more
points
below
with
which
you
are
not
happy,
your
only
recourse
is
to leave our website immediately.
3.
We
take
seriously
the
protection
of
your
privacy
and
confidentiality.
We
understand
that
all
visitors
to
our
website
are
entitled
to
know
that
their
personal
data
will
not
be
used
for
any
purpose
unintended
by
them
and
will
not accidentally fall into the hands of a third party.
4.
We
undertake
to
preserve
the
confidentiality
of
all
information
you
provide
to
us,
and
hope
that
you
reciprocate.
5.
Our
policy
complies
with
UK
law
accordingly
implemented,
including
that
required
by
the
EU
General
Data
Protection Regulation (GDPR).
6.
The
law
requires
us
to
tell
you
about
your
rights
and
our
obligations
to
you
in
regard
to
the
processing
and
control
of
your
personal
data.
We
do
this
now,
by
requesting
that
you
read
the
information
provided
at
www.knowyourprivacyrights.org
7.
Except
as
set
out
below,
we
do
not
share,
or
sell,
or
disclose
to
a
third
party,
any
information
collected
through our website.
The bases on which we process information about you
The
law
requires
us
to
determine
under
which
of
six
defined
bases
we
process
different
categories
of
your
personal
information, and to notify you of the basis for each category.
If
a
basis
on
which
we
process
your
personal
information
is
no
longer
relevant,
then
we
shall
immediately
stop
processing your data.
If
the
basis
changes
then
if
required
by
law,
we
shall
notify
you
of
the
change
and
of
any
new
basis
under
which
we
have determined that we can continue to process your information.
1. Information we process because we have a contractual obligation with you
When
you
create
an
account
on
our
website,
buy
a
product
or
service
from
us,
or
otherwise
agree
to
our
terms
and
conditions, a contract is formed between you and us.
In
order
to
carry
out
our
obligations
under
that
contract
we
must
process
the
information
you
give
us.
Some
of
this
information may be personal information.
We may use it in order to:
1.1 verify your identity for security purposes
1.2 sell products to you
1.3 provide you with our services
1.4
provide
you
with
suggestions
and
advice
on
products,
services
and
how
to
obtain
the
most
from
using
our
website
We
process
this
information
on
the
basis
there
is
a
contract
between
us,
or
that
you
have
requested
we
use
the
information before we enter into a legal contract.
Additionally,
we
may
aggregate
this
information
in
a
general
way
and
use
it
to
provide
class
information,
for
example
to
monitor
our
performance
with
respect
to
a
particular
service
we
provide.
If
we
use
it
for
this
purpose,
you as an individual will not be personally identifiable.
We
shall
continue
to
process
this
information
until
the
contract
between
us
ends
or
is
terminated
by
either
party
under the terms of the contract.
2. Information we process with your consent
Through
certain
actions
when
otherwise
there
is
no
contractual
relationship
between
us,
such
as
when
you
browse
our
website
or
ask
us
to
provide
you
more
information
about
our
products
and
services,
you
provide
your
consent
to us to process information that may be personal information.
Wherever
possible,
we
aim
to
obtain
your
explicit
consent
to
process
this
information,
for
example,
by
asking
you
to
agree to our use of cookies.
Sometimes
you
might
give
your
consent
implicitly,
such
as
when
you
send
us
a
message
by
e-mail
to
which
you
would reasonably expect us to reply.
Except
where
you
have
consented
to
our
use
of
your
information
for
a
specific
purpose,
we
do
not
use
your
information
in
any
way
that
would
identify
you
personally.
We
may
aggregate
it
in
a
general
way
and
use
it
to
provide class information, for example to monitor the performance of a particular page on our website.
If
you
have
given
us
explicit
permission
to
do
so,
we
may
from
time
to
time
pass
your
name
and
contact
information
to selected associates whom we consider may provide services or products you would find useful.
We
continue
to
process
your
information
on
this
basis
until
you
withdraw
your
consent,
or
it
can
be
reasonably
assumed that your consent no longer exists.
You
may
withdraw
your
consent
at
any
time
by
instructing
us
info@bus-2.com.
However,
if
you
do
so,
you
may
not
be able to use our website or our services further.
3. Information we process because we have a legal obligation
We
are
subject
to
the
law
like
everyone
else.
Sometimes,
we
must
process
your
information
in
order
to
comply
with
a statutory obligation.
For
example,
we
may
be
required
to
give
information
to
legal
authorities
if
they
so
request
or
if
they
have
the
proper authorisation such as a search warrant or court order.
This may include your personal information.
Specific uses of information you provide to us
4. Reviews you post on our website
Our
website
allows
you
to
post
reviews
about
the
product
or
service
you
have
purchased
with
a
view
to
that
information being read or used by other people.
We do not specifically use this information except to allow it to be displayed on our website.
We do store it, and we reserve a right to use it in the future in any way we decide.
Provided
your
request
is
reasonable
and
there
is
no
legal
basis
for
us
to
retain
it,
then
at
our
discretion
we
may
agree
to
your
request
to
delete
your
review
with
your
personal
information
that
you
have
posted.
You
can
make
a
request by contacting us at info@bus-2.com.
5. Information relating to your method of payment
Payment
information
is
never
taken
by
us
or
transferred
to
us
either
through
our
website
or
otherwise.
Our
employees and contractors never have access to it.
At
the
point
of
payment,
you
are
transferred
to
a
secure
page
on
the
website
of
Stripe
and
That
page
may
be
branded to look like a page on our website, but it is not controlled by us.
6. Sending a message to our support team
When
you
contact
us
through
our
website
or
by
e-mail,
we
collect
the
data
you
have
given
to
us
in
order
to
reply
with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
We
keep
personally
identifiable
information
associated
with
your
message,
such
as
your
name
and
email
address
so as to be able to track our communications with you to provide a high-quality service.
7. Complaining
When we receive a complaint, we record all the information you have given to us.
We use that information to resolve your complaint.
If
your
complaint
reasonably
requires
us
to
contact
some
other
person,
we
may
decide
to
give
to
that
other
person
some
of
the
information
contained
in
your
complaint.
We
do
this
as
infrequently
as
possible,
but
it
is
a
matter
for
our sole discretion as to whether we do give information, and if we do, what that information is.
We
may
also
compile
statistics
showing
information
obtained
from
this
source
to
assess
the
level
of
service
we
provide, but not in a way that could identify you or any other person.
8. Affiliate and business partner information
This is information given to us by you in your capacity as an affiliate of us or as a business partner.
It
allows
us
to
recognise
visitors
that
you
have
referred
to
us,
and
to
credit
to
you
commission
due
for
such
referrals. It also includes information that allows us to transfer commission to you.
The information is not used for any other purpose.
We undertake to preserve the confidentiality of the information and of the terms of our relationship.
We expect any affiliate or partner to agree to reciprocate this policy.
Use of information we collect through automated systems when you visit our website
9. Cookies
Cookies
are
small
text
files
that
are
placed
on
your
computer's
hard
drive
by
your
web
browser
when
you
visit
a
website.
They
allow
information
gathered
on
one
web
page
to
be
stored
until
it
is
needed
for
use
on
another,
allowing
a
website
to
provide
you
with
a
personalised
experience,
and
the
website
owner
with
statistics
about
how
you use the website so that it can be improved.
Some
cookies
may
last
for
a
defined
period
of
time,
such
as
one
day
or
until
you
close
your
browser.
Others
last
indefinitely.
Our
website
uses
third
party
cookies.
They
are
placed
by
software
that
operates
on
our
servers,
and
by
software
operated by third parties whose services we use.
An example is that we use Google Analytics to measure the performance of our website.
We may use the information we obtain from your use of our cookies for the following purposes:
to improve the website’s usability;
to analyse your use of our website;
to
provide
certain
interactive
functionality,
such
as
remembering
your
answers
to
previous
questions
on
a
multi-
page questionnaire.
Most
of
browsers
allow
you
to
refuse
to
accept
cookies,
and
to
delete
ones
that
have
been
placed
on
your
computer.
If
you
do
not
want
us
to
use
cookies,
you
may
disable
their
use
in
your
browser.
However,
if
you
do
so
then
please
note that you may not be able to use all the features on our website.
Disclosure and sharing of your information
10. Information we obtain from third parties
Although
we
do
not
disclose
your
personal
information
to
any
third
party
(except
as
set
out
in
this
notice),
we
sometimes
receive
data
that
is
indirectly
made
up
from
your
personal
information
from
third
parties
whose
services
we use.
No such information is personally identifiable to you.
11. Credit reference
To
assist
in
combating
fraud,
we
share
information
with
credit
reference
agencies,
so
far
as
it
relates
to
clients
or
customers
who
instruct
their
credit
card
issuer
to
cancel
payment
to
us
without
having
first
provided
an
acceptable
reason to us and given us the opportunity to refund their money.
12. Data may be processed outside the European Union
Our websites are hosted in UK
We
may
also
use
outsourced
services
in
countries
outside
the
European
Union
from
time
to
time
in
other
aspects
of
our business.
Accordingly, data obtained within the UK or any other country could be processed outside the European Union.
Access to your own information
13. Access to your personal information
13.1
At
any
time
you
may
review
or
update
personally
identifiable
information
that
we
hold
about
you,
by
signing
in to your account on our website.
13.2
To
obtain
a
copy
of
any
information
that
is
not
provided
on
our
website
you
may
send
us
a
request
at
info@bus-2.com
13.3
After
receiving
the
request,
we
will
tell
you
when
we
expect
to
provide
you
with
the
information,
and
whether
we require any fee for providing it to you.
14. Removal of your information
If you wish us to remove personally identifiable information from our website, you may contact info@bus-2.com.
This may limit the service we can provide to you.
15. Verification of your information
When
we
receive
any
request
to
access,
edit
or
delete
personal
identifiable
information
we
shall
first
take
reasonable
steps
to
verify
your
identity
before
granting
you
access
or
otherwise
taking
any
action.
This
is
important
to safeguard your information.
Other matters
16. Use of site by children
16.1 We do not sell products or provide services for purchase by children, nor do we market to children.
16.2 If you are under 18, you may use our website only with consent from a parent or guardian
17. How you can complain
17.1
If
you
are
not
happy
with
our
privacy
policy
or
if
you
have
any
complaint
then
you
should
tell
us
by
email.
Our
address is info@bus-2.com.
17.2
If
a
dispute
is
not
settled
then
we
hope
you
will
agree
to
attempt
to
resolve
it
by
engaging
in
good
faith
with
us in a process of mediation or arbitration.
17.3
If
you
are
in
any
way
dissatisfied
about
how
we
process
your
personal
information,
you
have
a
right
to
lodge
a complaint with the Information Commissioner's Office. This can be done at https://ico.org.uk/concerns/
18. Retention period for personal data
Except
as
otherwise
mentioned
in
this
privacy
notice,
we
keep
your
personal
information
only
for
as
long
as
required by us:
18.1 to provide you with the services you have requested;
18.2 to comply with other law, including for the period demanded by our tax authorities;
18.3 to support a claim or defence in court.
19. Compliance with the law
Our
privacy
policy
has
been
compiled
so
as
to
comply
with
the
law
of
every
country
or
legal
jurisdiction
in
which
we
aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.
However, ultimately it is your choice as to whether you wish to use our website.
20. Review of this privacy policy
We
may
update
this
privacy
notice
from
time
to
time
as
necessary.
The
terms
that
apply
to
you
are
those
posted
here on our website on the day you use our website. We advise you to print a copy for your records.
If you have any question regarding our privacy policy, please contact us.
In the event that our privacy policy changes, we will advise you accordingly.
Bus 2 25th May 2018
602 45 27 00
694 40 20 37